3 Day Grievance Handling Course

3 Day Grievance Handling Course

The role of workplace representatives is critical to our union strength – it is a rewarding and challenging job. This three day grievance handling course helps members develop the skills required to handle grievances. Using case studies and hands-on practical activities, we focus on three key themes related to the role of the workplace representative: Technical skills (what is a grievance, how to conduct an investigation, writing and presenting grievances, duty of fair representation Communication skills (listening, asking questions, formulating arguments); Union building skills (actions and strategies for strengthening the union at the local and national level).

This program is designed to equip workplace leaders with the skills and tools needed to defend the rights of workers and to develop an understanding of the role of a workplace representative in building a strong membership and local union.

To register or for more information, please contact Peter Scott, Bob McCready, Ashley Kofsky, Vince Guardari, or Mike Winterbottom.

  • Course material lunch will be provided.
  • Course Schedule January 30th – 1st February (Thursday Friday and Saturday)
  • 8am – 4pm
  • Union Hall, 124 Bunting Road
  • Space is limited, you must apply and be registered to attend.
  • 3 Day Grievance Handling Poster, please print and post in your workplace.


To register or for more information, please contact Peter Scott 905-682-2611 x 238

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